Reference

Privacy policy for your account

This page explains what we collect, why we need it and how you can ask for access, correction or deletion.

Account dataCookiesLocal law

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How we handle your data

6e5216 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Where local law permits, we collect only the data needed to open your account, process transactions, answer support requests and keep the service secure. That can include your name, contact details, device data, cookie signals, login history and payment records linked to UPI, Paytm or PhonePe.

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We use it to verify requests, stop misuse, settle disputes and meet legal duties. If a rule in your state limits a method, access request or retention period, that rule comes first. We do not ask for more than we need, and we avoid using your
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data for unrelated purposes. When we work with service providers, they only handle it under instructions that match this policy. If we update this policy, we post the revised text here so you can see the current terms before you continue.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST ROUTES

Ways to reach our privacy team

If you want access, correction or deletion, use the contact paths below and write from the email on your account.

Email request Write from the email linked to your account and tell us what you want changed, corrected or deleted. We use that address to verify you before any privacy action is taken.

Account form Use the form inside your account area for data access or correction requests. It helps us match the request to the right record and keeps the reply tied to your profile.

Payment record check If your question is about a deposit, withdrawal or transaction record, include the date, amount and method such as UPI, Paytm or PhonePe so we can find it faster.

RECORD SHIELD

How we protect your records

We keep privacy handling tied to the account flow from sign-in to record retention. Only staff who need the data can reach it, and any change request is checked before we act.

Collected fields

We keep only the fields needed to run your account, such as contact details, login activity, device signals, cookie traces and transaction records. Data that is no longer needed is handled under the rule that applies to it.

Cookie use

Cookies help us keep your session live, remember choices and check for unusual access. You can limit some cookie types in your browser, but a few are needed so the page and account area work properly.

Account security

Access to records is limited to staff who need it for account handling, support or fraud checks. Before any sensitive change, we verify the request against the details on file and the channel used to send it.

Record retention

We keep records only as long as needed for account handling, dispute work, tax or legal duties, and fraud checks. After that, they are deleted, anonymised or archived according to the rule that applies.

Your requests

If you want access, correction or deletion, send a verified request and tell us what you want changed. We will check it, ask for identity checks if needed and answer according to local law.

Data sharing

When we share data with hosting, payments or support partners, they receive only the parts needed for their task. We use contract terms and access controls so they cannot use it for a different purpose.

Common questions about your privacy

These answers cover access, correction, deletion, cookies and contact steps. If a request depends on local law, we will say so clearly and handle it where local law permits. Keep your account email ready when you write to us, because it helps us find the right record and reply faster. For payment-linked requests, include UPI, Paytm or PhonePe if that is the method you used.

We collect only the fields needed to run your account, such as contact details, login activity, device signals and transaction records. Where local law permits, we keep the scope narrow and tied to a clear purpose.

Payment records help us match deposits and withdrawals, confirm the correct account, settle disputes and meet legal checks. If a record is linked to UPI, Paytm or PhonePe, we use it only for those account tasks.

Yes. Send a verified request and we will tell you what we hold, subject to local law. We may ask for your account email or another check so we do not send records to the wrong person.

We keep data only as long as needed for account handling, legal duties, dispute handling and fraud checks. After that, we delete, anonymise or archive it according to the rule that applies to the record.

Cookies help us keep you signed in, remember preferences and spot unusual access. Some cookies are necessary for the page to work, and others can be limited in your browser settings.

Write from your verified account contact and tell us which field is wrong. We will check the request, update the record where allowed and confirm the change or explain any legal limit.

Use the contact paths on this page and choose the one that matches your request. If it involves access, correction or deletion, include your account email and the payment method where relevant.

Privacy policy for your account

Ways to reach our privacy team

How we protect your records

Collected fields

Cookie use

Account security

Record retention

Your requests

Data sharing

Common questions about your privacy

01 What data do you collect from me?

02 Why do you use my payment records?

03 Can I ask for a copy of my data?

04 How long do you keep records?

05 Do cookies track my device?

06 How do I correct wrong details?

07 Who do I contact about privacy?

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